Would you like to experience living and working abroad? Do you speak German and have at least minor experience from role such as Technical Support or other Customer-oriented position? If your answers are YES, this is a great opportunity for you!
You will be part of the young international European team working on large B2B client proposal in Germany - Berlin together with other people from all over the world!
We´re looking for technical enthusiasts who are willing to move to Germany and start a career in a global-wide operating company. Become a part of the 1st-level technical support team, all you need is perfect proficiency in German and technical orientation.
These will be your main responsibilities:
- Identification of the problem and choosing an optimal solution
- Solving issues regarding network and VPN
- Ensuring basic settings, security, and updates
- Providing technical remote support regarding laptops, desktops, LAN issues, applications, hardware, software, etc.
- Using a ticketing system
What we expect from you:
- Perfect German and communicative English
- Analytical and technical skills
- Experience in technical support or customer service is a plus
- Knowledge and orientation in MS Windows, browsers, VPN, IT products, and technology
- Time management skills
- Flexibility and customer focus
Benefits:
- Competitive salary
- Possibility of career growth
- 28 days holiday & special holidays
- Flexible working hours
- Cafeteria
- Modern environment of an international company
- Office based in the city centre
Brutto’s base salary will depend on the working experience, professional qualification and skills of the candidate. The advertised amount is the minimum salary offered for this role and does not include bonuses, benefits, or a variable part of the salary.
Candidate's agreement about protection of personal dataBy responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at Vysoká street no. 14, 811 06 Bratislava in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava III, Section Sro, Insert No. 31323/B (hereinafter CPL) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.